Case Study on Consumer Borrower!

Case Study on Consumer Borrower!

Bank has sanctioned a Card facility to Mrs. Rahela with a limit of BDT 500,000. As per application she was the director of X Group & her husband’s name was mentioned as Monir (fake). Mr. Monir has also taken a personal loan & card facility from the bank amounting to Tk. 800,000 & 500,000, respectively. Mrs. Rahela was also the supplementary card holder of Mr. Monir as a wife (fake). Mr. Monir made partial payment for all facilities when he was alive. After his death payment was stopped fully against credit cards & personal loan. Recovery team never could reach to Rahela on her mobile or mentioned resident address at Dhanmodi Dhaka. At one stage of recovery effort, the bank sent legal notice to the permanent address of Rahela at Rajshahi which was mentioned in Voter ID card. After getting the letter she communicated with the bank & refused that she had neither taken any loans from bank nor had been maintaining any accounts. She was basically involved with politics & residing at Rajshahi city. While investigating from recovery team, it was found that Mr. Monir provided false information at the time of loan application & A/C opening form. Original name of Monir would be Mr. Mazharul Islam Mahtab i.e. M.I Mahtab confirmed by his actual wife, name Ms. Rehena Mahtab. He also

changed his father’s name as Mr. Imran Hossain in loan application that would be Mr. Imaz Uddin. He used different address in different files. Mr. Monir has no permanent residence at Dhaka as per the statement of his wife, Ms. Rehena Mahtab.


Case Study on Consumer Borrower!


Requirement: Critically analyze the case and identify the reasons for failure.

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