What are the principles of business communication? Explain briefly.
What are the principles of business communication? Explain briefly.
Answer:
The principals of communication in business are very simple and spontaneous. A person should be able to grasp them in the first try. The most important business communication principals are:
Clarity :
- Message must be clear & relevant
- No unnecessary information
- The method of delivery
Brevity/shortness :
- Messages must be as concise as possible to avoid wasting of recipient’s time
- Do not put too much content in one
- Do not use any words that will require the reader additional resources for understanding
Purposefulness :
- The message must have clear objectives and its purpose
- The goal from sending the message must be determined before creating the
Consistency :
- The communication must be consistent and relevant to the recipient
- Change in contents must be backed by logical explanations
Correctness :
- The message must be correct to the best knowledge of the sender.
-
- Any grammatical mistake will significantly reduce the credibility and the gravity of the
- The facts must be checked properly before including them in the message
Audience Consideration :
- Before creating the message, the sender must think in the view of the recipients
- The message must be written such that the recipient may recognize and understand
Feedback
- The sender should consider seeking the recipient’s
- The feedback will help the sender better understand the recipient and use that knowledge for future communication.